Shipping and Delivery Policy 

Introduction

At Sizzle Craze Collective Private Limited ("we," "our," or "us"), managing Twinadorn, we treat user ("you," "your") privacy as a top priority. We are dedicated to providing a smooth and dependable shopping experience, ensuring your orders reach you with care and efficiency. This Shipping and Delivery Policy explains how we manage dispatch and delivery across India for all purchases made through our website.
 

By confirming an order on our platform, you acknowledge and agree to the terms and timelines outlined here. We aim to maintain transparency and trust by ensuring every step of the delivery process is handled responsibly and promptly.

Shipping Locations

We proudly deliver to all major and regional pin codes across India. Our goal is to make your favorite accessories accessible wherever you are located within the country.
 

Currently, we do not provide international delivery. We focus solely on serving our valued customers within India, ensuring consistent service quality and timely shipping.

Processing Time

Orders are generally prepared and packed within 1 to 2 business days, excluding weekends and national holidays. Each order is handled carefully to ensure that your items are dispatched in the best possible condition.
 

Once your order is ready for shipment, it is handed over to our trusted delivery partners for swift and secure dispatch. We ensure every step is handled with precision to maintain the quality of your shopping experience.

Delivery Timeline

Depending on your destination and courier availability, you can expect your package within 3 to 8 business days. We collaborate with reliable courier services to make sure your purchases reach you quickly and safely.
 

Our goal is to combine style and convenience, ensuring your selected accessories arrive promptly and in perfect condition, ready to enhance your wardrobe.

Failed Delivery

In case a package cannot be delivered due to incorrect address information, unavailability of the recipient, or refusal to accept, the shipment will be returned to our warehouse. Customers may request a re-delivery once the order is received back by us.
 

We encourage customers to provide accurate address details at checkout to avoid unnecessary delays and ensure smooth re-delivery if required.

Damaged or Lost Shipments

If an order arrives in damaged condition, customers are requested to reach out within 48 hours of receiving the product, along with clear photographic evidence. This helps us assess the situation promptly and offer a fair resolution.
 

In rare cases where a shipment is lost in transit, we will initiate a replacement or refund after verification with our courier partner, ensuring a quick and transparent process.

Contact Us

For any queries or clarifications related to shipping or delivery, please contact us at Sizzlecrazecollectiveprivateli@gmail.com. Our team is dedicated to maintaining transparency and ensuring your satisfaction with every purchase.