Cancellation Policy   

Introduction 

At Sizzle Craze Collective Private Limited ("we," "our," or "us"), managing Twinadorn, we treat user ("you," "your") privacy as a top priority. We understand that occasionally plans change, and you may need to cancel an order. This Cancellation Policy outlines how and when you can request a cancellation for your purchases made through our website. 
 

Our goal is to make this process clear and efficient, ensuring that you feel confident when placing an order. By following the guidelines below, you can manage cancellations smoothly while we maintain prompt handling and transparent communication. 

Order Cancellation Before Shipment 

You may request to cancel your order within 24 hours of placing it, or before it has been dispatched, whichever is earlier. Orders eligible for cancellation will be processed immediately once confirmed. 
 

To initiate a cancellation, please contact us via email. Once approved, a full refund will be credited back to your original payment method within 5 to 7 business days, ensuring a hassle-free process for our customers. 

Orders Already Shipped 

If your order has already been dispatched, cancellation will no longer be possible. In such cases, you can make use of our Return & Refund Policy once the product has been delivered to your address. 
 

This ensures that while we cannot stop the delivery, you still have the option to return the product and receive a timely refund if needed. 

Order Modification 

Currently, we do not allow changes to items or shipping addresses after an order has been placed. If a modification is needed, the best approach is to cancel the original order (if eligible) and place a new one with the correct details. 
 

This process helps maintain order accuracy and ensures that your purchases reach you without any confusion or delays. 

Contact for Cancellation 

For any cancellation requests, please write to us at Sizzlecrazecollectiveprivateli@gmail.com. Our team will assist you promptly and confirm the status of your cancellation. 
 

We appreciate your understanding and cooperation, and we remain committed to making your shopping experience smooth and reliable.